€435 Growth Pack
€950 Full Suite
€1.050
Starter Pack
Ideal for solo founders handling support alone. Fast setup, core inbox automation, and clean triage.
- ✔️ Auto Replier
- ✔️ Mail Filter
- ✔️ FAQ Bot Integration
Includes:
– Auto Replier (€199)
– Mail Filter (€179)
– FAQ Bot Integration (€149)
Growth Pack
Perfect for scaling support teams. Capture, categorize, respond, and sync all workflows effortlessly.
- ✔️ Everything in Starter Pack
- ✔️ Ticket Creator
- ✔️ Reply Assistant
- ✔️ Customer DB Updater
Includes:
– Ticket Creator (€179)
– Reply Assistant (€189)
– Customer DB Updater (€159)
Full Suite
Complete customer support automation with proactive monitoring and feedback collection.
- ✔️ Everything in Growth Pack
- ✔️ Keyword Alert
- ✔️ Feedback & Review Trigger
Includes:
– Keyword Alert (€159)
– Feedback & Review Trigger (€149)
WHAT CAN KEVIN DO
*VAT (21%) will be added depending on your location.
Auto Replier – What is it?
What it does:
The Auto Replier is a fully automated digital teammate that responds to incoming emails — based on your rules.
Whether it's refund requests, order updates, or general questions, Kevin ensures customers receive fast,
relevant replies without delay — even outside business hours.
This isn't just a basic confirmation email. The Auto Replier adapts responses using your templates, smart triggers, and (if needed) real-time data from your CRM. Replies are personalized based on folder, subject, keywords, or time.
It’s ideal for:
– Handling repetitive emails professionally and instantly
– Reducing workload on support teams
– Boosting customer satisfaction through fast first-response
– Maintaining consistent tone and branding 24/7
Requirements:
– Access to your email inbox (e.g. Gmail, Outlook, etc.)
– A structured reply format (your tone, logic, and content)
– Optional CRM/API integration for personalized data like name or status (it's possible to filter names out of incoming emails, if recommended)
Critical bottlenecks:
– You must organize incoming emails logically (folders/labels recommended, or combine it with Kevin’s Mail Filter module for optimal performance)
– Poorly written emails by the customer = robotic or confusing replies (we always make shutdown for this)
– Must avoid reply loops (e.g., bots replying to bots, we build a tracker for this)
Monthly cost estimate:
– Up to ±60 emails/day: ± €18.00/mo
– Up to ±150 emails/day: ± €29.00/mo
– Up to ±300+ emails/day: ± €49.00/mo
*Based on average automation costs. Actual price may vary depending on business structure, flow complexity, and frequency of triggers.
Mail Filter – What is it?
What it does:
Kevin’s Mail Filter organizes your inbox by automatically sorting, labeling or moving emails based on rules you define.
This allows you to keep internal and external communication clean, trigger other automations only when necessary, and
avoid inbox overwhelm.
Filters can be based on sender, subject, keywords, attachments, urgency or time of day. You can forward specific mail to team inboxes, tag messages for follow-up, or delete junk automatically.
It’s ideal for:
– Structuring chaotic inboxes
– Triggering automations from relevant messages only
– Forwarding leads or issues to the right teams
– Pre-filtering customer support for AI replies
Requirements:
– Access to your mail system
– Basic understanding of which messages should be filtered
– (Optional) pre-made folders or tags in your email platform
Critical bottlenecks:
– Filters must be set up carefully to ensure important emails are never missed (don’t worry, we configure this for you)
– For advanced setups, occasional fine-tuning may be needed — we’ll handle this proactively
– Long-term accuracy depends on evolving business rules — we build it to adapt
Monthly cost estimate:
– Up to ±200 filters/day: ± €18.00/mo
– Up to ±350: ± €27.00/mo
– Up to ±700+: ± €45.00/mo
*Based on estimated filter usage. Actual price may vary depending on complexity and automation chaining.
FAQ Bot Integration – What is it?
What it does:
The FAQ Bot is your smart assistant that instantly answers repetitive customer questions using your own FAQ database.
It reads customer emails, chats, or contact form entries and delivers helpful answers instantly — without human delay.
The bot can be trained on your existing FAQ, helpdesk articles, or internal documentation. It matches questions using AI keyword detection and gives contextually correct answers in your tone and language.
It’s ideal for:
– Reducing time spent answering common questions (shipping, refund, login, etc.)
– Scaling support without hiring more agents
– Giving instant support 24/7
– Plugging into Auto Replier or Reply Assistant for full-circle communication
Requirements:
– Your FAQ or helpdesk content (we help you structure this)
– Defined fallback instructions for questions the bot can’t handle
– (Optional) CRM or ticketing connection for escalation
Critical bottlenecks:
– FAQ must be clear and well-written (we help optimize it)
– Customer questions outside the scope must be redirected (we set fallback logic)
– Occasional review needed to update and expand FAQ entries
Monthly cost estimate:
– Light usage (up to ±40 triggers/day): ± €16.00/mo
– Medium (±100/day): ± €27.00/mo
– High volume (±200+/day): ± €45.00/mo
*Based on Make.com operation usage. Final pricing depends on volume, fallback use, and FAQ complexity.
Ticket Creator – What is it?
What it does:
Kevin’s Ticket Creator automatically generates internal support tickets or task entries when certain conditions are met — like a specific email arriving, a keyword being detected, or a form being submitted. Each ticket is formatted, categorized, and routed directly to the right team or person.
Whether it’s a return request, bug report, or incoming complaint — Kevin makes sure the issue gets logged instantly, with no manual input required. All fields (status, priority, type, assignee, etc.) can be customized based on your setup.
It’s ideal for:
– Structuring incoming requests into a proper system
– Creating tasks automatically based on incoming signals
– Eliminating delay between request and action
– Boosting internal clarity and accountability
Requirements:
– Defined trigger (e.g. email with subject "bug" or webhook from a form)
– A ticketing platform (Notion, Trello, ClickUp, Zendesk, etc.)
– Basic ticket format/template for correct logging
Critical bottlenecks:
– Duplicate tickets must be avoided (handled via tracking logic)
– Incorrect categorization = chaos (we pre-map all inputs with you)
– Fields like priority or assignee must follow your internal structure
Monthly cost estimate:
– Up to ±30 tickets/day: ± €15.00/mo
– Up to ±80 tickets/day: ± €24.00/mo
– Up to ±200+ tickets/day: ± €39.00/mo
*Based on estimated automation volume and complexity. Final pricing depends on tools used and integration depth.
Reply Assistant – What is it?
What it does:
Unlike simple auto replies, Kevin’s Reply Assistant tackles complex email conversations that require reasoning, historical context, and tailored human-like responses.
It generates, reviews, and suggests responses based on full email threads — helping your team handle edge-cases, complaints, or sensitive inquiries more efficiently.
The system doesn’t just answer — it thinks. It can incorporate previous messages, CRM data, tone-of-voice, delay settings, and optionally even send replies autonomously after review. Perfect for teams who want to save time without compromising quality or professionalism.
It’s ideal for:
– Handling complex customer issues
– Drafting human-like responses at scale
– Reducing human error in stressful support moments
– Guiding new team members with AI-powered suggestions
Requirements:
– Access to previous message threads
– CRM/API data for names, orders, timestamps, tone markers
– Clear boundaries: when AI should draft vs. send
– Custom prompt engineering (we’ll handle this)
Critical bottlenecks:
– You must define what counts as “too sensitive” for AI replies (we configure this safely)
– Best results come with CRM or chat tool context
– Complex threading logic may require testing (we handle the setup phase with care)
Monthly cost estimate:
– Light use (10–20 complex replies/day): ± €21.00/mo
– Medium (up to 50/day): ± €35.00/mo
– High volume (100+/day): ± €59.00/mo
*Prices based on average processing volume & GPT-token cost. Custom configurations may affect final quote.
Customer DB Updater – What is it?
What it does:
Kevin’s Customer DB Updater keeps your customer database accurate and up-to-date — without you lifting a finger. It syncs data from incoming emails, forms, calls, or third-party tools straight into your CRM or database in real-time.
Whether it’s a changed address, new contact info, order status, or support note — Kevin automatically detects the update and logs it in the right place. This ensures you always have clean data across platforms, ready for any campaign, automation, or customer lookup.
It’s ideal for:
– Businesses that rely heavily on accurate CRM data
– Preventing human input errors
– Syncing data between helpdesk, email, and sales systems
– Automating tedious admin work your team normally handles
Requirements:
– Access to your CRM or data storage (e.g. HubSpot, Pipedrive, Notion, Airtable, Google Sheets)
– Defined fields to update (e.g. phone number, status, address, tags)
– Source of truth (incoming email, form tool, chatbot, call notes)
Critical bottlenecks:
– Initial mapping of fields must be correct (we guide you through it)
– Conflicting sources must be prioritized (we set fallback logic)
– Most effective when integrated across departments (Kevin is modular and can expand later)
Monthly cost estimate:
– Light syncs (up to ±30 updates/day): ± €17.00/mo
– Moderate syncs (±75/day): ± €28.00/mo
– High volume (150+/day): ± €45.00/mo
*Prices based on automation volume & API calls. Actual pricing depends on system complexity and data frequency.
Keyword Alert – What is it?
What it does:
Keyword Alert is your silent observer. Kevin monitors every incoming email, form, ticket, or chat for specific terms, phrases, or patterns you define.
When a match is found — you’re instantly notified, a workflow is triggered, or data is logged.
Think of it as your early warning system. Whether it’s a complaint, a VIP client, a legal term, or sales trigger — Keyword Alert catches what humans often miss, and acts before it becomes urgent.
It’s ideal for:
– Monitoring sensitive issues (e.g. “angry”, “cancel”, “legal”)
– Prioritizing incoming leads with keywords like “demo” or “budget”
– Catching time-sensitive support tickets
– Notifying sales or legal teams instantly when critical terms appear
Requirements:
– A list of target keywords or phrases
– Defined actions per keyword (e.g. alert, tag, assign, forward)
– Access to platforms you want to monitor (e.g. Gmail, Forms, Intercom, Slack)
Critical bottlenecks:
– Keywords must be selected carefully to avoid false positives (we help define them)
– Too many generic terms = noise; keep alerts high-value
– Best used in focused areas first — we expand after proven value
Monthly cost estimate:
– Light scanning (±50 items/day): ± €17.00/mo
– Medium scanning (±125/day): ± €27.00/mo
– Full inbox scanning (250+/day): ± €42.00/mo
*Based on trigger volume and matching logic. Pricing may vary depending on keyword complexity and trigger density.
Feedback & Review Trigger – What is it?
What it does:
Kevin’s Feedback & Review Trigger identifies the perfect moment to ask for a testimonial or review — based on your customer’s behavior.
Whether it’s after a resolved ticket, a completed delivery, or a positive reply, the system automatically sends a friendly request at exactly the right time.
This isn’t a cold “please rate us” email. Timing, tone, and triggers are personalized to feel like a natural part of the conversation. It improves conversion, builds trust, and strengthens your online reputation — on autopilot.
It’s ideal for:
– Boosting Google/Trustpilot reviews
– Capturing positive feedback from happy clients
– Following up support cases with a soft, helpful tone
– Building brand authority with real testimonials
Requirements:
– Clear trigger moments (e.g. “ticket closed”, “order shipped”, “positive reply”)
– Review platform URLs or form link
– Branded, friendly messaging tone (can be templated)
Critical bottlenecks:
– Timing is key — too early or too late = ignored (we calibrate this per use case)
– Don’t over-request reviews — this harms credibility (Kevin keeps it subtle)
– Some platforms (like Google) require manual posting — we guide users with clarity
Monthly cost estimate:
– Light (±15 triggers/day): ± €15.00/mo
– Medium (±40/day): ± €24.00/mo
– High volume (80+/day): ± €39.00/mo
*Pricing based on trigger detection and email volume. May vary depending on platform connections and message formatting logic.
💼 Real-World ROI
- Average employee cost (EU): €2.800/mo → yearly: €33.600
- Average employee cost (US): $3,600/mo → yearly: $43.200
- Kevin: one-time ±€1.300 → returns value 24/7
- Works non-stop: ±4x the output of a human agent
- ROI breakeven: often < 10 working days
🔍 Core Business Advantages
- Predictable performance — no mood swings, no burnout
- Consistent tone, compliance, and data capture
- Flexible integrations with your stack — you stay in control
- Scalable support without increasing payroll
- Full ownership — no ongoing SaaS fees
👥 Who Benefits Most
- Founders: lower overhead, instant delegation of routine
- Employees: fewer repetitive tasks, more focus on strategy
- Customers: faster response, no waiting, always-on help
